We are pleased to announce that Scottsdale Smile Center will resume patient care, effective Monday May 4th 2020, pursuant to Governor Ducey’s Executive Order 2020-32. For over 60 years, striving for clinically excellent dentistry while providing top-notch service has been crucial to our success, however maintaining the highest standards for sterilization, cleanliness and safety remains our top priority.
The doctors and their incredible team of dedicated, career-long employees genuinely care about the health, safety, and well-being of every single one of our patients. The employees you have come to know at Scottsdale Smile Center are good hard-working people and we would like you to know that due to your longtime support of our practice, we were fortunate in our ability to keep the entire team employed full-time throughout the six-week closure. During this difficult time, the team reciprocated, showing incredible strength and courage by continuing to come to work in order to serve our emergency patients who would have otherwise gone to the ER, thus adding strain to hospital capacities.
Throughout the duration of the unfortunate COVID-19 pandemic, our team turned a negative situation into a positive opportunity for professional growth and learning, taking an already polished team to the next level. For the last six weeks, while not treating emergencies, the entire team was collectively and enthusiastically engaged in finding new ways to keep you safe. We held dozens of intensive, daily training sessions (while social distancing) on a wide range of topics, but especially evidence-based best practices for infection control. Safety comes first and the extreme focus and dedication of our team during this challenging time is a testament to that mission.
We are of course, in full compliance with all guidelines issued from the Governor’s office, Arizona Department of Health Services, Arizona Board of Dental Examiners, Center for Disease Control, Occupational Safety and Health Administration and the American Dental Association relating to COVID-19, but we have gone well beyond those minimum requirements.
Here is a brief summary of just some of the actions we have taken to help keep everyone safe:
What you should know before your appointment:
Despite many setbacks, this tragedy has brought us to appreciate things we perhaps once took for granted, such as our health, our relationships, but especially our safety. Fact is, lots of people are fearful. Fear is nature’s way of motivating us to avoid things that may cause us harm. However, fear is a primal emotion that must eventually balance with logic, facts and reality. While we would love to see a vaccine or miracle cure–reality is, this is unlikely to happen anytime soon. There are obviously many opinions out there and we do respect each of them, but as healthcare providers we must focus on the facts and the data. The fact is, there always has and always will be risk of contracting infectious diseases (TB, Coronavirus etc) and nothing can ever completely eliminate that risk. It is also a fact that maintaining good oral health is absolutely critical to your overall systemic health. Our team is forever committed to providing you the best possible dental care available AND doing everything in our power to mitigate risk and keep everyone safe. We are very fortunate to serve such a wonderful group of patients and for your many years of loyal support, we sincerely thank you for entrusting us with your care.
If you have any questions, comments, or concerns please feel free to call the office or email Dr Ryff directly: [email protected]
Sincerely,
Dr Ryff
Dr Chiappetti
Dr Coombs